Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by ICELYN Collective. Throughout the site, the terms “we,” “us,” and “our” refer to ICELYN Collective. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
By accessing or using any part of the site, you agree to these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your state or territory of residence, or that you have given us your consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose.
PRODUCT INFORMATION
We strive to display product descriptions, images, and pricing as accurately as possible. However, we do not guarantee that all information on this site is completely accurate, current, or error-free.
Colors and product appearance may vary slightly depending on device screens and lighting.
PRICING & PAYMENTS
All prices are listed in U.S. dollars. We reserve the right to modify prices at any time without notice.
We also reserve the right to refuse or cancel any order if fraud, unauthorized activity, or suspicious behavior is suspected.
SHIPPING
Please allow 1–5 business days for processing and fulfillment.
Estimated shipping times are generally between 10–15 business days, though delivery times may vary depending on location, carrier delays, holidays, weather, customs processing, or high order volume.
Customers are responsible for entering the correct shipping information at checkout.
RETURNS & REFUNDS
Due to the nature of our products and for hygiene and quality assurance reasons, we do not accept returns or exchanges unless an item arrives damaged, defective, or incorrect.
If there is an issue with your order, please contact us at ICELYNCOLLECTIVE@gmail.com within 7 days of delivery with your order number and photos of the issue.
INTELLECTUAL PROPERTY
All content on this website, including logos, branding, images, graphics, and text, is the property of ICELYN Collective and may not be copied, reproduced, or used without permission.
LIMITATION OF LIABILITY
ICELYN Collective shall not be held liable for any damages, losses, or delays resulting from the use of our products or services, including shipping carrier delays or circumstances outside of our control.
CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to the website.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to: